Support and contact

Got a question or a problem? One address, real answers.

E-mail (support)oyey.games@gmail.com
Reporting bugsWrite to the address above with a description of the problem and your device model.
DeveloperJakub Jędrzejczak Trenpreneur
Addressul. Słoneczna 16, 05-822 Milanówek, Poland
Tax ID (NIP)5291862937
Websiteoyey.eu
Response timeUsually within 2–3 business days
✉️ Write to us

Frequently asked questions

Do I need an account?

No. Oyey does not require an account or any sign-in. You open the app, type in the players' names and play.

Does the game work without internet?

Yes. Once downloaded and unlocked, the content works offline. You only need the internet to download the app and to make a purchase.

What languages is the game in?

The cards and the whole interface are in English, Polish, Czech, Slovak and Ukrainian. The game follows the language set on your phone, and if that is none of the five, it runs in English. This website is in Polish and English.

How do I cancel the subscription?

Go to iPhone Settings → your name (Apple ID) → Subscriptions → Oyey → Cancel Subscription. Your access lasts until the end of the paid period. Details: Terms, § 6.

I bought “All Games Forever” — do I get the new games?

The bundle covers the games available at the time of purchase. Games released later are not included — they may be available as separate purchases, in a later bundle or within the subscription. If you are missing at least two games, the app offers you a “Missing Games” bundle and you only pay for the ones you do not have yet. When just one game is missing, we show no bundle, because buying that single game is cheaper.

I have a code — where do I enter it?

In the app, on the “I have a code” screen. There are three ways in: the welcome screen right after you install, the bottom of the home screen and Settings. You type the code once, the App Store does the rest, and the game is unlocked when you come back. If you were given a link instead of a code, just open it on your iPhone and the code fills itself in. Codes are not entered on this website or on our App Store page.

How do I move my purchases to a new phone?

Sign in with the same Apple ID and use the “Restore Purchases” option in the app. Purchases are tied to your Apple ID.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. File a request at reportaproblem.apple.com. For issues with the content itself, you can also write to us.

Do you collect my data?

The game itself works offline and sends us nothing — player names and settings stay on your phone. There are two exceptions. First: whatever you write to us in an e-mail yourself. Second: if you claim a reward with a code (a creator code, a discount code or a gift), we record that redemption and your later purchases in Oyey, so that we can settle the share owed to the person who shared the code. Everything we know about it comes from Apple: the identifier Apple assigns to the pair “your account plus our app”, and what was bought and when. It carries no name, no e-mail address and nothing from your Apple account, and we cannot work out who you are from it. We still do not call it anonymous data: that identifier ties together the purchases of one account, so we treat it as personal data. Without a redeemed code we record nothing about your purchases at all. That is why the App Store label reads “Data Not Linked to You: Purchases, Identifiers”. Details: Privacy Policy, section 5.

Who is Oyey for?

The game is intended for adults (18+) and carries that age rating in the App Store. The most explicit cards can be turned off in the settings with the “18+ cards” switch. Forfeits in the games are made up by the players, so you decide how you play.